When something goes wrong – Star Citizen Academy

BalduursGATE Field ManualWhen something goes wrong4.10.0-hotfix (55227) · Version 1 · Sourced
FM · NEW CITIZEN · NEWCITIZEN-WENN-ETWAS-SCHIEFGEHT · `guide.newcitizen-wenn-etwas-schiefgeht`Online version: https://oldmensclub.de/citizen-hub/academy/newcitizen-wenn-etwas-schiefgeht.en.html
BalduursGATE Citizen Hub Academy Mission Control Player Help Tactical Map Pirate Ops Diplomacy Downloads Deutsch ACADEMY NEW CITIZEN WHEN SOMETHING GOES WRONG BalduursGATE Field Manual · Academy · Edition 1 New CitizenLevel: Beginner When something goes wrong Dead, ship gone, contract stuck: the most common early situations and where to get help. Valid from patch 4.10.0 Game data version 4.10.0-hotfix (55227) Version 1 Updated 2026-09-11 Review statusSourced Every control function and game object used exists in the current game version. The statements come from the sources listed. Review path and sources Editorial in-game review Nobody from the editorial team has flown it in game yet. The information comes from the sources listed below. What you will learn Know what to do next in the most common problems. Know where help sits in the Citizen Hub. Prerequisites GuideYour first stepsSourced What this is about A lot goes wrong at the start. That is not a sign that you are doing something wrong – the game is like that. Here are the most common cases and what helps. You died You wake up in a facility again. The default is your primary residence according to the game text; at medical beds and insurance offices another location can be set.^q1 Your belongings are not automatically gone: the game places a marker at your old body, and you can collect what you had there.^q1 The marker can be dismissed later; there is a dedicated function for it.^q2 More on the whole topic is in the medical area: medical basics. Your ship is gone Request it again at the vehicle terminal: finding your ship. If it is destroyed, insurance covers it; it may take a while until it is back. You are lost Open the map, set a destination, follow the marker: navigation & map. If in doubt fly to a station and start again from there. The contract is stuck Open the contract in the mobiGlas again and read the description. If an objective is missing: go back to the starting point. If nothing works at all: abandon the contract and take another one. Something is missing or jammed Items sometimes sit in a different place than you think; the game has its own overview for that in the mobiGlas.^q1 With server or connection problems often only one thing helps: log out and back in, then check where you ended up.^q1 Where you get help The Citizen Hub has its own area for this: Player Help collects known problems, causes and workarounds – sorted by patch. Look there before you search for an hour. We do not invent error lists here. What is in Player Help is there because it was checked. Next: what do I do next? Checklist You know: most of it is not final. You know where your belongings are after death. You know how to get a ship back. You know the Player Help area. On your Stream Deck These functions belong to this topic. Which key that is for you is shown by the BalduursGATE plugin based on your own bindings – on purpose, no key is listed here. Profile page MOBIGLAS mobiGlas (Toggle) Profile page SYSTEM Dismiss Corpse Marker Profile page SOCIAL Chat Window (Toggle) The profile page FPS MEDICAL, MOBIGLAS is part of OMC Stream Deck 0.9.0. Go to the Download Center → Read next Guide · Continues inWhat do I do next?Sourced Guide · See alsoMedical – basicsSourced Guide · See alsoFinding your shipSourced Guide · Links hereYour first missionSourced Guide · Mentioned in the textUnderstanding the mobiGlasSourced Guide · Mentioned in the textNavigation & mapSourced Guide · More in New CitizenQuantum travelSourced Guide · More in New CitizenStarting your shipSourced Guide · More in New CitizenTake-off & landingSourced Guide · More in New CitizenStations, refuelling & repairsSourced Guide · More in New CitizenControls & interactionSourced Links are stored in the hub entry – the index computes the reverse direction. No address is hard-coded here. ← Back to the Academy Sources q1GAME DATASpieltexte – Hinweise des Spiels zu Aufstehen, Fahrzeugterminal, Flugverkehrskontrolle, Quantenflug, Inventar und Diensten (global.ini english / german_(germany))Build 4.10.0-hotfix (55227)Sinngemäß zusammengefasst, nicht zitiert. Wo der deutsche Text fehlt, gilt der englische. q2GAME DATAACTION-MASTER – Steuerungsfunktionen aus defaultProfile.xml und global.ini (SC-4.10-ACTION-MASTER.json)Build 4.10.0-hotfix (55227)Namen, Gruppen, Auslöseart und Standardbelegung (belegt ja/nein) gelesen – keine Tasten. Patch and version information Valid from 4.10.0 Valid until open Game data version 4.10.0-hotfix (55227) Version 1 · EN Version 1 Review entries none Identifier `guide.newcitizen-wenn-etwas-schiefgeht` In the learning path: New Citizen learning path LEVEL 1 YOUR FIRST START Start the gameSourced OrientationSourced Basic controlsSourced InteractionSourced mobiGlasSourced LEVEL 2 YOUR FIRST SHIP Request the shipSourced Find the hangarSourced Get inSourced Start the systemsSourced Take offSourced LandSourced LEVEL 3 ON THE MOVE MapSourced Marker and routeSourced Quantum travelSourced Stations and servicesSourced LEVEL 4 YOUR FIRST MISSION Contract managerSourced Choose a contractSourced Track the contractSourced CompletionSourced When something goes wrong hereSourced LEVEL 5 WHERE TO NEXT? Areas of the AcademySourced BalduursGATE toolsSourced Where the information comes from Every statement carries a mark showing its source. Without a source it shows as “not yet confirmed” – visible, not hidden. Source marks in this guide OFFICIALOfficially confirmed0Published by CIG (patch notes, support, Comm-Link, staff). GAME DATAFrom game data5Read from the game files – measured, not explained. TESTEDTested by us0Tried by us in game, with date and patch. COMMUNITYCommunity report0Reported by players or community projects. UNCONFIRMEDNot yet confirmed0No source. Take with care. Player feedback Not connected yet. Player feedback will be counted here later – it never replaces the editorial review and can never raise a guide to “confirmed”.

What you will learn

Know what to do next in the most common problems.
Know where help sits in the Citizen Hub.

Prerequisites

GuideYour first stepsSourced

What this is about

A lot goes wrong at the start. That is not a sign that you are doing something wrong – the game is like that. Here are the most common cases and what helps.

You died

You wake up in a facility again. The default is your primary residence according to the game text; at medical beds and insurance offices another location can be set.^q1

Your belongings are not automatically gone: the game places a marker at your old body, and you can collect what you had there.^q1 The marker can be dismissed later; there is a dedicated function for it.^q2

More on the whole topic is in the medical area: medical basics.

Your ship is gone

Request it again at the vehicle terminal: finding your ship. If it is destroyed, insurance covers it; it may take a while until it is back.

You are lost

Open the map, set a destination, follow the marker: navigation & map. If in doubt fly to a station and start again from there.

The contract is stuck

Open the contract in the mobiGlas again and read the description.
If an objective is missing: go back to the starting point.
If nothing works at all: abandon the contract and take another one.

Something is missing or jammed

Items sometimes sit in a different place than you think; the game has its own overview for that in the mobiGlas.^q1 With server or connection problems often only one thing helps: log out and back in, then check where you ended up.^q1

Where you get help

The Citizen Hub has its own area for this: Player Help collects known problems, causes and workarounds – sorted by patch. Look there before you search for an hour.

We do not invent error lists here. What is in Player Help is there because it was checked.

Next: what do I do next?

Checklist

You know: most of it is not final.
You know where your belongings are after death.
You know how to get a ship back.
You know the Player Help area.

On your Stream Deck

These functions belong to this topic. Which key that is for you is shown by the BalduursGATE plugin based on your own bindings – on purpose, no key is listed here.

Profile page MOBIGLAS

mobiGlas (Toggle)

Profile page SYSTEM

Dismiss Corpse Marker

Profile page SOCIAL

Chat Window (Toggle)

The profile page FPS MEDICAL, MOBIGLAS is part of OMC Stream Deck 0.9.0. Go to the Download Center →

Sources

q1GAME DATASpieltexte – Hinweise des Spiels zu Aufstehen, Fahrzeugterminal, Flugverkehrskontrolle, Quantenflug, Inventar und Diensten (global.ini english / german_(germany))Build 4.10.0-hotfix (55227)Sinngemäß zusammengefasst, nicht zitiert. Wo der deutsche Text fehlt, gilt der englische.
q2GAME DATAACTION-MASTER – Steuerungsfunktionen aus defaultProfile.xml und global.ini (SC-4.10-ACTION-MASTER.json)Build 4.10.0-hotfix (55227)Namen, Gruppen, Auslöseart und Standardbelegung (belegt ja/nein) gelesen – keine Tasten.

Patch and version information

Valid from: 4.10.0
Valid until: open
Game data version: 4.10.0-hotfix (55227)
Version: 1 · EN Version 1
Review entries: none
Identifier: guide.newcitizen-wenn-etwas-schiefgeht

Editorial in-game review