Check the build, read Game.log, verify files, launcher cache, crash data, back up your bindings – safe steps first, risky ones with a warning.
PARTIALLY VERIFIED. Paths and files were checked on an installed 4.10 build; verify, launcher cache, Game.log and resetting the USER folder come from RSI support. Whether deleting the shader cache helps, and the in-game menu path for exporting/importing bindings, are not confirmed and are listed as open.

Paths and file names: checked on an installed Star Citizen 4.10.0-hotfix. Verify, launcher cache, Game.log and USER folder: RSI Knowledge Base (“Troubleshoot the RSI Launcher”, “Troubleshoot errors with data.p4k”, “Easy Anti-Cheat – Troubleshooting”). Launcher menu items are named as RSI support names them. Nothing on this sheet replaces official support.
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